Terms & Conditions
When purchasing at thecuriousdesk.com you automatically accept the terms and conditions stipulated below. Consequently, we recommend that you read the terms through carefully before purchasing.
PAYMENT
All orders are processed through Stripe, a 100% secure online payment system. Stripe encrypts your payment information using the SSL protocol with an encryption key length of 128 bits – the highest level of security for e-commerce.
We accept the following debit and credit cards: VISA, MasterCard, American Express, and Discover. We don’t charge any fees for credit card payments. All prices are stated in USD.
PURCHASE
In order to purchase items at thecuriousdesk.com you must fill in your personal information and payment information. Once your order has been placed you will receive an auto-generated order confirmation via email. When your purchase has been accepted and the item is registered in our stock, you will receive a shipping confirmation.
SHIPPING
All goods are sent from NYC and can be shipped worldwide. Shipping charges will appear from the order confirmation before you pay. All goods are delivered via UPS and USPS. We carefully pack goods in protective boxes to secure that products will arrive in perfect condition. However, if the content is damaged upon receipt, please report this to us immediately or at the latest 7 days after receipt to thecuriousdesk.com
COMPLAINTS
Any errors or defects in products/goods supplied by thecuriousdesk.com must be invoked within 7 days after you have discovered the error or defect. It is your duty to state and, upon request, describe how the error or defect has manifested itself. If you discover an error or defect, please contact us.
SECURITY
All communication between our payment system and the cardholder is made through an encrypted SSL-line (Secure Socket Layer). In other words only Stripe have access to your data. It is not possible neither for us nor any other unauthorized entity to see or read data, which is exchanged in connection with the purchase.
COPYRIGHT
The content on this website is protected by intellectual property rights and belong to The Curious Desk. Any material on the website, including image pictures, designs and graphics, may not be reproduced, and it may not be used commercially without referring to The Curious Desk.
GENERAL INFORMATION
The Curious Desk
E-mail: [email protected]
PRIVACY POLICY
Shopping at thecuriousdesk.com requires the following information from you, as a minimum: Name, address, phone number and e-mail address.
thecuriousdesk.com only records this information with a view to delivering the items you order and to offer you the best possible shopping experience. Your personal data is stored by thecuriousdesk.com. Please note: We do not store personal payment information such as card numbers etc., and none of the information we receive from you will be shared with any third parties.
No data that identifies the individual shopper is passed on to any third parties. The only statistical data that is collected and shared with any third parties concerns customer traffic and commercial information. This information is shared with the sole purpose of improving your user experience at thecuriousdesk.com.
RETURN POLICY
Since all prints are made to order, we don’t accept returns after the order has been shipped out. If a print is damaged during shipment or it has quality issues, we’re happy to arrange a replacement (email at [email protected]). You will receive a replacement within 3-7 days after your request. If you do not wish to receive a replacement, a refund will be issued to your original method of payment. Please allow 2-7 business days for a refund to appear on your card.